Help and Support (Introduction)
Hello from Uttar Pradesh!
Our online store is open and shipping regularly to bring the warm smiles on your face with your bags of happiness. While we make best efforts to deliver your packages on time, you can expect delays (mostly 2 to 3 business days). If you find you should talk to us, we are just a mail away from you!
1. Will I receive the same product as in the picture?
Yes. You will receive all the products as seen in the picture. However, in some cases it may vary because of the lighting on your screen.
2. I have placed an order online but did not receive any update. Who do I call or email?
You can reach us at firstname.lastname@example.org or call/ whatsapp at (+91) 8006737312. All your orders are packed between Monday to Friday, 10-8 pm. This is the best time for you to contact us and get a timely response. We take 24 to 48 hours to respond to your queries. Please be patient with us. We are here for listening to you:)
3. When will I receive my package?
For North India, all the orders are delivered within 4 to 5 days and for South/West India, it takes 7 to 8 days for the package to reach you.